Shipping policy

Shipping Policy

At Pepper, we are committed to delivering your orders quickly and safely. Below is our complete shipping policy.

Shipping Timeframes

All orders are processed and shipped within 7-15 business days. Please note that business days exclude weekends and holidays. Once your order is dispatched, you will receive a tracking number via email so you can monitor your shipment in real-time.

Shipping Regions

We currently ship to most countries worldwide. Shipping costs and delivery times may vary depending on your location. Exact shipping costs will be calculated at checkout based on your address.

Order Tracking

Once your order has been shipped, you will receive an email with a tracking number and a link to follow your package. We recommend checking your tracking information regularly for updates on your delivery status.

Customs and Import Duties

For international orders, customers are responsible for any customs duties, import taxes, or additional fees that may apply in their country. These charges are determined by local customs authorities and are beyond our control. Please check your local regulations before placing an order.

Shipping Delays

While we strive to meet our shipping timeframes, unforeseen circumstances such as customs delays, extreme weather, or carrier issues may occasionally cause delays. In such cases, we will notify you as soon as possible via email. If you have concerns about your shipment, please contact us at supportwearpepper@gmail.com.

Contact Us

For any questions about shipping, please reach out to our support team at supportwearpepper@gmail.com. We typically respond within 24-48 hours.